
Focusing on Service – Why It’s Smart in any Industry
Bringing lessons from the pharmaceutical industry into real estate, I’ve learned that exceptional service is the key to success. At Thorwin Properties, we treat tenants like family — focusing on quality, care, and consistent improvement. In a world where online reviews shape decisions, our goal is to raise the standard in property management by delivering homes people love and service they can count on.

Emotional Well-Being: How Leaders Build Resilience During Times of Crisis
In the wake of sudden changes to the workplace, company leaders are facing the challenge of guiding remote teams while ensuring emotional and physical well-being. With traditional stress-relievers no longer accessible, it's essential to focus on positive achievements, prioritize psychological safety, and foster personal connections. By showing gratitude, listening actively, and engaging with employees on a human level, leaders can help their teams stay resilient and connected through uncertain times.

Three things we should all do for customers
In today’s tech-driven world, automation and software have transformed business operations, but human connection still plays a crucial role — especially in customer service. While tools like CRM systems help manage relationships, nothing beats the personal touch. Sending handwritten thank-you notes, creating exceptional customer experiences, and consistently exceeding expectations are key strategies to build strong customer loyalty. Ultimately, it’s the human side of business that drives real connection and growth.

Talking Talent: How to Build Effective Teams
Building a seamless, high-performing team takes time, effort, and thoughtful leadership. Entrepreneurs must look beyond just a good business idea—they must also focus on assembling a team with the right skills, personalities, and cultural fit to bring their vision to life. Strong leadership means guiding employees, recognizing their value, and fostering an environment where they feel motivated and appreciated. When employees feel like they’re making a difference, they’ll contribute to a company’s long-term success and sustainability.

Reflecting on My Own Experience as an Entrepreneur
Success in business doesn’t happen by accident—it’s built on vision, discipline, and a deep understanding of your community. From launching my first pharmacy while still in school to building a thriving real estate company, I’ve learned that clarity of purpose and the courage to face your fears are essential. In this article, I share the five key habits that helped me grow successful businesses and become a leader in my community—habits that can help you do the same.

Heritage buildings are the heart of every community
In a city like Winnipeg, neighbourhoods have rich histories—and so do their buildings. At Thorwin Properties, we believe heritage buildings are more than just structures; they’re cornerstones of community identity. While some may shy away from the challenges of renovation, we see the potential to revitalize these properties in a way that blends historic charm with modern comfort. This article explores how we choose which buildings to restore, and why doing so can uplift entire neighbourhoods.

Running a Successful Business – What My Experience Has Taught Me
From pharmacies to real estate, my entrepreneurial journey has taught me that success in business requires bold decisions, a strong team, and a commitment to constant improvement. In this article, I share key lessons from my experience—why taking risks, supporting your employees, focusing on quality, and learning from mistakes are essential principles for any aspiring business leader. Whether you're just starting out or looking to grow, these insights may help guide your path forward.

How to Rise Above Failure on the Road to Success
Fear of failure is something every entrepreneur faces—but it doesn’t have to be a roadblock. In this article, I share personal lessons from building businesses in the pharmaceutical and real estate industries, and how embracing failure has helped me grow. Learn how to build confidence, reframe setbacks, and stay motivated through challenges. With the right mindset, failure can become a powerful stepping stone to success.